Profile
Your account information and identity.
Personal Info
How we contact you and identify your account
Full name
—
Email
—
Company
—
Timezone
—
Member since
—
Appearance
How Epocra looks on this device
Dark mode
Applies instantly across every page
Security
Password and two-factor authentication
Password
Change your password via email verification
Email summaries
What we email you about
Call summaries
Receive an email after each call
Your Epocra Number
Forward your calls to this number
—
No numbers assigned yet
Caller ID
The number that shows up when you call out
Outbound number
—
Desk Phone (SIP)
Connect a desk phone with these credentials
Username
—
Password
••••••••
Server
—
Port
0
Transport
—
Enter these in your phone's SIP account settings. Calls ring your desk phone and the app
at the same time — whichever you answer takes the call, and it's recorded either way.
More on desk phones →
Call Recording
Recording is required for transcription and AI features
Auto-record calls
All inbound and outbound calls
Announce recording
Play an announcement to both parties when answered
Privacy
Calls from private contacts or contact types are permanently removed from your dashboard and AI assistant and don't count toward your monthly minutes.
Private Contact Types
Removing a Contact Type only affects future calls — past hidden calls stay hidden.
Private Contacts
Removing a contact only affects future calls — past hidden calls stay hidden.
Mark as private?
Voicemail
What callers hear when you don't pick up
Status
Not configured
Not configured
Rings before voicemail
Wait time before sending callers to voicemail
Greeting
Epocra default
Default greeting
Beta
Free during beta · Unlimited minutes
— / — min
—% used
— min remaining
— days until reset
Plan details
Calls this cycle—
Average minutes per call—
Next renewal—
Next charge amount—
Payment
—
No card on file
Add a card to enable automatic billing.
Calendar
Choose which calendar opens when adding action items from call summaries. Mirrors your in-app preference.
Changes save automatically. If only one is enabled, it opens directly without a chooser. If both, you'll see a dropdown.
Call Summaries
Custom AI summary structures for your calls. Define which sections appear and what the AI looks for.
Your templates
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Delete account
Permanently delete your account, all calls, recordings, and transcripts. This cannot be undone.