These Terms of Use ("Terms") govern your access to and use of the services provided by Epocra LLC ("Epocra," "we," "us," or "our"), including our website, applications, software, and related services (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree, do not use the Services.
The Services are intended for users located in the United States and at least 18 years old.
By using the Services, you represent and warrant that:
Epocra provides software tools that may include:
We may modify, suspend, discontinue, improve, or change any part of the Services at any time.
Some features may be experimental, beta, evolving, or discontinued without notice.
Epocra provides tools that enable recording and processing of communications. Epocra does not provide legal advice.
Recording laws vary by jurisdiction and may require notice or consent from one or all parties.
You are solely responsible for:
By enabling or using recording functionality, you represent and warrant that:
Users assume all responsibility for determining whether the Services are appropriate for any regulated, compliance, or record-retention use case.
The Services may generate AI-produced transcripts, summaries, insights, recommendations, or other outputs.
You acknowledge and agree:
You are solely responsible for reviewing and verifying AI-generated output before relying on it.
Epocra disclaims liability arising from reliance on AI-generated content.
You agree to:
We may suspend or terminate accounts for violations of these Terms, security risks, legal compliance, operational reasons, or other legitimate reasons.
You may not use the Services to:
We may suspend or terminate violating accounts.
You retain ownership of content you upload or record.
You grant Epocra a limited, non-exclusive license to process, store, transmit, analyze, maintain, secure, support, and improve the Services using your content solely for operating and providing the Services.
We do not claim ownership of your recordings.
If you purchase a subscription:
You authorize recurring charges to your selected payment method.
We may suspend or terminate access:
You may cancel your account at any time.
Termination does not relieve payment obligations accrued prior to termination.
The Services are provided on an "as available" basis.
Epocra does not guarantee:
Users are responsible for maintaining any records they require.
To the maximum extent permitted by law, the Services are provided "as is" and "as available."
Epocra disclaims all warranties, express or implied, including:
To the maximum extent permitted by law, Epocra shall not be liable for:
Epocra shall have no liability arising from:
Epocra's total liability shall not exceed the amount paid by you to Epocra during the twelve (12) months preceding the claim.
Some jurisdictions may not allow certain limitations, so limitations apply to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Epocra and its officers, directors, employees, and affiliates from claims, damages, liabilities, losses, costs, and expenses (including attorneys' fees) arising from:
This obligation survives termination.
Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration on an individual basis and not in court, except claims eligible for small claims court.
You waive:
Nothing prevents either party from seeking injunctive relief for intellectual property or misuse claims.
Epocra is not liable for delays or failures caused by events beyond reasonable control, including telecommunications failures, outages, cyberattacks, natural disasters, labor disputes, government actions, or other force majeure events.
These Terms are governed by applicable United States law, without regard to conflict of law principles.
We may update these Terms periodically. Updated versions will be posted with a revised effective date.
Continued use of the Services after updates become effective constitutes acceptance of revised Terms.