Yes, outgoing calls on iPhone, if you place them from the Granola app. Granola added phone call notes in September 2025: you dial from inside Granola, the other person sees your normal number, and you get notes when the call ends. It cannot take notes on incoming calls; Granola’s own help center suggests asking the person calling if you can call them straight back from Granola. Calls made from the regular Phone app are not covered, and the Android app does not do phone calls at all.
Epocra records incoming and outgoing calls. Calls to your normal number reach Epocra through one call-forwarding code, so a client calling you back is recorded the same way as a call you placed, on iPhone or Android, from the first word.
Disclosure: we make Epocra. Everything said about Granola comes from its own help center, pricing page, announcements and App Store listing, checked on 14 October 2026.
See it in action
Incoming calls included
An interactive demo, not a video. A call comes in, and a few minutes after it ends the recording, transcript and summary are waiting.
- Incoming and outgoing: recorded from the moment the call connects
- iPhone and Android: the same account on both
- Summary and action items: written for you after every call
How Granola handles a phone call
Granola started on the Mac, listening to your computer’s audio so it could take notes on video calls without sending a bot into the meeting. Its iPhone app added phone calls on 15 September 2025, and the way it works is different from anything else Granola does:
- In the iPhone app, tap the phone icon and enter your number. To verify it you take a call and type in the six-digit code shown on your screen.
- Pick a contact or dial a number from inside Granola. The person you call sees your own number.
- Talk. Granola transcribes in the background.
- When you hang up, the summarized notes arrive a few minutes later, and Granola can notify you when they are ready.
That works because the call is placed through Granola rather than through the iPhone’s Phone app, which no app can listen to. It is the same idea Epocra is built on, applied only to calls you start.
Why incoming calls are left out
Granola’s help center is direct about it: because of strict limits in iOS, it cannot transcribe incoming calls. Its suggested workaround is to ask the person calling you if you can quickly call them back, so the call becomes an outgoing one placed from Granola. A call made from the regular Phone app is not covered either.
For a lot of people that is the whole problem. The calls that matter often come to you: a client returning your call, a lead from an ad, a customer with a complaint. Asking them to hang up so you can call back from another app is not something most people will do.
Granola answers “can I take notes on a call I make?” Not “can I take notes on the calls I get?”
Android and the desktop app
- Android: Granola launched an Android app in July 2026 for in-person notes. Phone calls are iPhone only.
- Mac and Windows: the desktop app can transcribe any call whose audio plays through the computer, which covers internet calling apps. It hears everything your computer plays and cannot pick out one app.
- In person: on the iPhone, Granola can also take notes on a conversation in the room using the phone’s microphone.
What you get afterwards
Granola’s strength is its notes: it combines what you typed during the call with the transcript and writes up a clean summary you can chat with. It deletes the audio once it has transcribed it, on every plan, and keeps the transcript unless you set it to delete after a period you choose. So you get notes and a transcript, but no recording to play back later.
What it costs
Granola Basic is free with 30 days of history. Business is $14 per user a month, with unlimited notes and integrations such as HubSpot and Notion. Enterprise is $35 per user a month. The iPhone app, with phone calls, is on every plan. It has a 5.0 rating from about 14,000 reviews on the App Store, and raised $125 million in March 2026, so it is a serious product with a lot of happy users.
The class action against Granola
On 30 July 2026 a proposed class action was filed against Granola in federal court in Northern California (Chamberlain v. Granola, Inc.). According to reporting and law-firm summaries, it alleges that Granola was built to record conversations without the other people knowing, bringing claims under the federal Wiretap Act and California privacy law. The complaint quotes Granola’s own website: “Other people in the room won’t know it’s there.” Granola has not responded publicly, and nothing has been decided.
Granola’s help center calls telling participants a best practice, and its notices are optional. Its phone call guide does not mention any notice on the call. The consent rules that apply to a call depend on where you and the other person are; they are listed in call recording laws by state. This is general information, not legal advice.
Incoming calls too
Epocra is a calling app for your whole phone life, not one call at a time. Calls you make in Epocra go out over its own line, and calls to your normal number reach it through one carrier code, so incoming and outgoing calls are recorded the same way, from the moment they connect, on iPhone or Android. People see your own number either way.
After each call you get the recording, the transcript with each speaker labelled, a summary and the follow-ups as tasks, and you can ask questions across every call. By default the people you call hear a short recording notice as the call connects; if the law where you both are allows, you can switch it off in Settings. Epocra starts with a free trial, then $24.99 a month. Granola is cheaper and excellent for meetings and the calls you place; Epocra is for when the calls coming in matter as much as the ones going out.
Sources: Granola: phone calls · Granola: notes on phone calls · Granola: transcription · Granola pricing · Granola on the App Store · Barnes & Thornburg on the class action. Checked 14 October 2026. Granola is a trademark of its owner.
Frequently asked questions
Yes, outgoing calls you place from inside the Granola iPhone app. The person you call sees your own number, and you get notes after the call.
No. Granola says iOS limits stop it transcribing incoming calls. Its workaround is to ask the caller if you can call them straight back from Granola, which makes it an outgoing call.
No. Granola’s Android app, launched in July 2026, takes notes on in-person conversations, but phone call notes are iPhone only.
No. Granola deletes the audio after transcribing it, on every plan. You keep the notes and the transcript.
Its phone call guide does not mention any notice on the call. Granola calls telling participants a best practice, so it is up to you.
Basic is free with 30 days of history, Business is $14 per user a month, and Enterprise is $35 per user a month. Phone calls are in the iPhone app on every plan.
Epocra records incoming and outgoing calls on your normal number from the moment they connect, on iPhone and Android, and writes the transcript, summary and follow-ups.
More in the Help Center: What gets recorded.
James Ritter
Founder of Epocra. Fifteen years in payments, now building call intelligence for people who run their business from their phone.
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