Ring your existing number
through Epocra
Keep the number you have always had. Forward it to Epocra and every call people already make to you gets recorded, transcribed and summarised — without telling anyone a new number.
Calls you make
Dial from the app and it is recorded from the very first call. Nothing to set up, and the person you call sees your own number.
Calls people make to you
These need forwarding switched on. That is what the codes below do, and it takes about thirty seconds.
Find your Epocra number
You dial it as part of the code in step 2, so have it in front of you. It is in two places.
Tap the gear icon, then Settings
The gear sits in the top corner of every screen. Your number is the row labelled Epocra #, beside the green phone icon.
Your welcome email
Subject “Welcome to Epocra”. The number is near the top, in the purple box.
Turn forwarding on
Dial from the phone you want forwarded. The code and your Epocra number are one string — dial the code, then the number, then press call, exactly as shown.
Verizon
Dial the code, then your Epocra number, then press call.
T-Mobile
Dial the code, your number, then the hash, then press call.
AT&T
Dial the code, your number, then the hash. Wait for the confirmation tone.
On another carrier? Most US networks — including Mint, Cricket and Google Fi — use the same GSM codes as T-Mobile and AT&T: **21* your number # to turn it on.
Turning it off
Just the code this time — no number needed. Takes effect immediately and your phone rings exactly as it did before.
Verizon
T-Mobile
AT&T
Anyone else
What forwarding actually changes
Every incoming call goes to Epocra, so your own dialler stops ringing and your carrier voicemail stops taking messages — Epocra answers both instead. Outgoing calls are not affected at all. Nothing is permanent: one code puts it all back. If you ever close your Epocra account, turn forwarding off first — your Epocra number is released when the account closes, and calls still pointing at it will not reach you.